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Some of the solutions that took to our scientifically backed research process
Solutions That Turned into Experiences People Loved
Innovate >> Automate >> Deploy >>
What we did?
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Spoke to the stakeholders such as business owners, managers and telecallers
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Designed systems and data warehouses to capture data from multiple branches and collate under one console.
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Automated client communication via chatbots enabling 24X7 support
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360 degree view of business from one point of operation.
Wellness Businesss Automation
U.S.A | India | U.A.E
A wellness business with multiple centeres in US and India automated their client handling process through our GEN-AI driven intellibots.
Secure & Verifiable Digital Credentials Powered by AI
Australia
Problem Statement
An educational institution sought to implement a digital credentialing system to issue and verify certificates securely. Our AI-driven approach ensured authenticity and accessibility.
AI Benefits
Eliminated fraud, streamlined verification, and improved credential accessibility.
Our Approach
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Blockchain-Powered Security: Implemented a tamper-proof system for issuing and verifying credentials.
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AI-Enabled Verification: Automated verification reduced manual processing time and enhanced trust.
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User-Friendly Portal: Designed an intuitive platform for students and employers to access credentials seamlessly.
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Interoperability: Enabled integration with academic and professional networks.
Transforming Legal Operations with AI Automation
NewZealand
Problem Statement
A law firm sought an AI-driven system to streamline case management, document handling, and client interactions. Our solution revolutionized their workflow efficiency.
AI Benefits
Increased efficiency, reduced manual workload, and improved case resolution time.
Our Approach
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Intelligent Case Management: AI automated document retrieval and case tracking.
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Legal Chatbots: Provided instant responses to client inquiries and legal research assistance.
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Compliance & Risk Management: AI-driven analysis ensured regulatory adherence and reduced compliance risks.
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Automated Document Drafting: Generated contracts and legal documents with minimal manual input.
Optimizing Academic Scheduling with AI
Australia
Problem Statement
A university faced challenges in managing faculty workload efficiently. Our AI-driven solution provided real-time workload balancing and scheduling automation.
AI Benefits
Reduced administrative burden, improved faculty efficiency, and ensured fair workload distribution.
Our Approach
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Predictive Workload Distribution: AI analyzed course demand and faculty availability to optimize scheduling.
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Automated Reporting: Simplified compliance tracking and faculty workload assessments.
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Personalized Faculty Allocation: Matched faculty expertise with course requirements for improved student outcomes.
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Data-Driven Decision Making: Provided real-time insights for better resource utilization.
Community Youth Engagment
NewZealand
Problem Statement
Young people in Gore lacked life-skills support, limiting their growth in careers, finances, and well-being.
Approach
An interactive “road” helped youths tackle real-life obstacles, offering resources for finances, careers, and well-being.
Life Roadmap
Through workshops, prototypes, and expert content, we shaped an engaging platform with gamification to keep learners motivated.
Outreach
Local partnerships, demo events, and social campaigns connected youth to mentors, fostering growth and boosting project awareness.
What we did?
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Conducted Stakeholder Interviews
Engaged with medical professionals, patients, and technical teams to refine requirements, ensure data accuracy, and validate core user flows.
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Designed & Architected the System
Built an intuitive interface for iOS and Android, allowing users to log and view glucose data. Implemented a robust backend for secure syncing.
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Multi-Device Synchronization
Allowed seamless data access under one user account, ensuring consistent and up-to-date records on any device.
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Compliance & Security
Implemented encryption and complied with data privacy regulations (e.g., HIPAA/GDPR) to protect sensitive health information.
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Pharma Health Monitoring
USA | UK
A global healthcare leader needed an iPad, iPhone, and Android application to gather HbA1c (sugar) measurements, display real-time blood glucose levels, and synchronize data across multiple devices for the same user. This secure, user-friendly solution aimed to streamline patient tracking and improve health outcomes.
What we did?
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AI-Powered Routing: Implemented intelligent call and chat routing to direct customers to the right agents based on sentiment analysis and query type.
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Automated Responses: Enabled virtual assistants to handle common queries, reducing agent workload.
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Real-Time Analytics: Provided data-driven insights into call patterns, agent performance, and customer satisfaction.
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Omnichannel Integration: Unified communication across voice, email, chat, and social media for seamless customer interaction.
AI Driven Contact Centers
Australia
A multinational enterprise required a scalable CCaaS solution to modernize its customer support operations. Our AI-driven implementation improved service quality, efficiency, and customer engagement.
AI Benefits: Improved first-contact resolution, reduced wait times, and enhanced customer satisfaction.
Our Approach
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AI-Powered Learning Paths: Personalized content delivery based on employee skills and career goals.
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Gamified Learning Experience: AI recommended interactive modules for engagement and retention.
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Automated Performance Tracking: Provided real-time analytics on employee progress and skill acquisition.
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Adaptive Learning: AI adjusted training materials dynamically based on user performance.
AI-Driven Learning for Workforce Upskilling
Australia
A global enterprise required an advanced HR training system to personalize learning experiences for employees. Our AI-driven training platform enhanced workforce development.
AI Benefits: Improved first-contact resolution, reduced wait times, and enhanced customer satisfaction.
Connected Cars - Automotive
Saudi Arabia | UAE | Egypt | Turkey | India
Problem Statement
A Fortune 500 automobile company sought to refresh its connected car application on iOS and Android to better serve global markets. The existing design lacked intuitive navigation, wasn’t fully localized, and failed to meet rising user expectations across regions like India, KSA, Egypt, Turkey, and the UAE.
Approach
We conducted a thorough heuristic evaluation, ethnographic research, usability reviews, and competitor analysis. This groundwork revealed user pain points and market-specific needs, guiding our development of wireframes, high-fidelity designs, and a clickable prototype. By challenging the current layout and features, we created a unified, future-proof design specification suitable for global deployment.
Activities
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User-Centered Research: Interviews, surveys, and in-car observations in target regions
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Iterative Prototyping: Rapid wireframing, testing, and design refinements
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Global Alignment: Ensured local market nuances were incorporated without compromising brand consistency
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High-Fidelity Documentation: Detailed handoffs, safe design specs, and clickable prototypes for cross-team collaboration
Outreach
Expansion started in India and evolved to KSA, Egypt, Turkey, and finally the UAE. Along the way, we engaged local stakeholders, automotive experts, and user groups to validate every design choice. This inclusive process fostered a sense of shared ownership, ensuring each regional rollout catered to unique cultural and functional requirements while maintaining a coherent global identity.
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